Thought Piece | Thought Piece
The impact of web3 on the customer experience
by Liam Springate-Jones
It’s now imperative that businesses focus on innovation and continuous deployment. In recent years, there has been a shift in customer expectations. Digital products have become a key part of brands, businesses, and markets. The digital factory is an organisational model based on maintaining and creating architectures, and digital-first products, as well as sharing information across operations using data and technology. This model ensures flexibility and mobility, and makes for more agile companies, which is crucial in the digital age. The digital factory model should be at the centre of every business’ strategy.
If you want to find out more about the digital factory, read Contentful’s white paper.