Thought Piece | Thought Piece
The impact of web3 on the customer experience
by Liam Springate-Jones
From understanding human behaviour to operating world-class digital experience platforms, bringing every CX discipline together into a seamless experience is a tough challenge for digital teams. We use real-life customer examples to showcase key hotspots for CX optimisation from front to back end, delivering maximum brand impact and business return along the way.
Join our in-person networking event, to hear from experts at digital design & development agency Splendid, in partnership with Acquia, the leading cloud platform for building, delivering, and optimising digital experiences.
Location: The Dilly Hotel, 21 Piccadilly, London, W1J 0BH Time and Date: Thursday, 11th November 2021 | 16:00 - 18:30 GMT