Thought piece | Finance

The Great Reset Episode 2: Finance

Author: Dave Black

The second episode in the series, looks at the need for The Finance and Consumer Banking Sectors to become more focussed on the Human Experience for customers.

Consumer Banking has moved away from High Street Branches, so what are the ways in which traditional banks can make their services work better for a more digitally savvy consumer base. We discuss a range of innovations and behaviours across the sector to set out about how the industry should change for the better.

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